Workspace members and seats
A workspace is where seats and billing live. Its owner brings people in with email invitations and manages seats.
Applies to Web · Mac · iPhone app · team workspace owners only
CommonNote groups people in two ways. A workspace is the organization an account belongs to; seats and plans are tied to it. A team is a group you create in the sidebar to work with people inside or outside your workspace. This article covers how a workspace owner manages members and seats. For teams, see Create and manage a team.
| Workspace | Team | |
|---|---|---|
| How people join | Email invitation, then a new sign-up with that address | An existing account invited by username |
| Managed by | The workspace owner | Team lead and admins |
| Seats | Counted by the members who belong to it | Doesn’t use seats; people from other workspaces can be teammates |
Open the member list
- Click your profile (avatar) at the right end of the top bar.
- Choose Plan & billing and go to the Team members section.
Only the owner of a team workspace sees this section. The Seats & email invites button that appears when you open a team you manage in Colleagues goes to the same place.
Invite a member by email
- In Team members, click Invite a member.
- Enter the Email to invite and click Send invite.
- The recipient uses the link in the email to sign up with that address. They join the workspace once they verify their email.
- Invitations are valid for 7 days (shown as Valid through {date}). Sending a new one to the same address cancels the old link. You can Cancel a pending invitation.
- If the email can’t be sent, the invitation link is copied to your clipboard so you can send it yourself.
- You can’t invite an address that already belongs to the workspace.
How seats are counted
- A seat is an approved, non-suspended account that belongs to the workspace. The section shows {n} active seats and {n} pending invitations.
- Pending invitations hold a seat too. Once active seats plus pending invitations reach the limit, you can’t send new invitations.
- The seat limit comes from your plan. A workspace without a seat limit can’t send email invitations. See Plans and storage.
- If there are more members than seats, the extra members become read-only. The owner always has the first seat, then members in order of how long they’ve been there. Read-only members can still read and export.
Manage members
Use the permission menu on a member’s row.
| Choice | Result |
|---|---|
| Suspend access | Blocks access immediately and frees the seat. Notes and history are kept. |
| Member (for a suspended person) | Restores access. A free seat is required. |
| Make owner | Transfers ownership of the workspace. |
Workspace owners can also use Sign out on all devices, Suspend account and Restore account from the ⋯ menu in a teammate’s team management panel in Colleagues. Signing someone out everywhere keeps their account and data, and returns every open app and browser to the sign-in screen.