Report and block
Flag a problem message or note for the moderators, and clear a specific person’s messages from your view.
Applies to Web · Mac · iPhone app
Reporting tells the CommonNote moderators “please look at this”. Blocking removes a person’s messages from your view and stops new conversations. The other person is never notified when you report them.
Report a message
- In Messenger or a channel, hover over the message and click ⋯ (Message options) → Report. Your own messages don’t have this option.
- Choose a Reason: Spam (ads or the same thing sent repeatedly), Harassment (insults or threats aimed at someone), Inappropriate content (sexual or violent content, or someone else’s personal information), or Other.
- Optionally describe what happened under Details (optional). If you chose Other, the description is required.
- Click Send report. A confirmation says the report was received and a moderator will review it.
Report a note or a person
- A note: in the note list, right-click a note someone else created and choose Report. The report dialog is the same as for messages.
- A person, or a problem outside the app: open the profile menu (your avatar at the right of the top bar) → Report a problem or user. The reporting page on our website opens in a new window. See also Check service status and contact support.
| Item | Limit |
|---|---|
| Reason and details | 500 characters combined (the details field takes up to 460) |
| Reports per day | 20 |
You can only report messages and notes you’re able to see.
Block someone
- On a message from that person, click ⋯ → Block this user.
- In the confirmation (“Block [name]?”), click Block.
| What blocking does | What stays the same |
|---|---|
| Their messages no longer appear for you anywhere — one-on-one conversations, team conversations, channels or search. Neither of you can start a new one-on-one conversation with the other or send files. | They aren’t notified. Team membership and note sharing don’t change, so tidy those up separately in team or sharing settings if you need to. |
Unblock someone
Open the profile menu → Account security → Blocked users, and click Unblock next to the person. Their messages become visible again.